Self-made billionaires think differently than most of us do.
Most of us think like what authors John Sviokla and Mitch Cohen call Performers because their success is tracked through performance. They excel at optimizing within known systems. They strive to excel in well-defined areas, and are important to any organization – in fact, they are important to the self-made billionaire.
Self-made billionaires have what the authors call the Producermind-set. They thrive in uncertainty. Producers are critical to any company looking to create massive value because they redefine what’s possible, rather than simply meeting preexisting goals and standards. Combining sound judgment with imaginative vision, Producers think up entirely new products, services, strategies, and business models.
For The Self-Made Billionaire Effect, they interviewed 120 billionaires and found that they had in common five habits of mind. What is interesting is that most organizations weed out the very people that they need to create massive value. Imagine what Atari might have achieved if Steve Jobs had stayed there to develop the first mass market personal computer.
Self-made billionaires are able to integrate ideas and actions that most individuals and organizations keep separate or even hold in direct tension to one another. Self-made billionaires effectively operate in a world of dualities—they seamlessly hold on to multiple ideas, multiple perspectives, and multiple scales. Here are the five critical dualities that they observed with additional thoughts on each:
Empathetic Imagination
Producers billion-dollar ideas come through the marriage of extreme empathy for the customer’s needs and wants, and an imaginative mind-set that allows him or her to come up with and explore new, untested ideas.
Focusing on the competencies of today is exactly what causes companies to get stuck in the markets they serve and the products they deliver now, with little eye for the shifts and innovation they will need for tomorrow. Sometimes it takes a slight twist in perspective to see opportunities through a different lens.
Steve Case said that his experience at Williams College—a top liberal arts college—was a kind of laboratory for imaginative thinking. “Liberal arts education is important particularly in a world that’s changing rapidly, because there is a lot of fluidity. There’s the melding of different perspectives, having a sense of things and having a sense of how to learn about things and to look for connections.”
Patient Urgency
Producers urgently prepare to seize an opportunity but patiently wait for that opportunity to fully emerge.
Producers are willing to operate simultaneously at multiple speeds and time frames.
Patient time spent waiting for an idea to mature is not the same as idle time. They’ll wait for the time to be right, but they will prepare relentlessly so that they are ready to jump on the opportunity when it arrives.
They don’t go off track planning for the next stage before they have capitalized on the present.
Inventive Execution
Producers approach execution of their ideas with the same integrative, inventive mind-set they applied to come up with a billion-dollar idea in the first place. Inventive freedom allows them to design aspects of the customer experience that outsiders consider fixed, thus unlocking new value.
Producers frequently operate in markets that require them to rethink the fundamentals of product or business design in order to deliver at scale.
Taking a Relative View of Risk
Self-made billionaires are not huge risk takers. Their perceptions of risks are relative: they are far less concerned about losing what they have than of not being part of a bigger future.
What Producers are not willing to risk is the chance to capture an opportunity. This dynamic creates a critical duality between the right kind of risk and the resilience needed to do it all over again when the original plan doesn’t work out.
They invest bog, but they often have a parallel spring of income or safe source of cash they can count on to keep them solvent while they work the more exciting high-stakes opportunities.
Leadership Partnership
Producer overwhelmingly do not go it alone. Creating billions in value requires both a master Producer, who can bring together divergent ideas and resources into a blockbuster product design, and a virtuoso Performer, who can apply his or her creative acumen to optimizing the potential of that design.
Creating billions in value requires both: the Producer’s ability to bring together divergent ideas and resources into a blockbuster concept and inventive design, and the Performer’s ability to follow through on details needed to make the business work.
Why don’t organizations hold on to extraordinarily talented people? These Producers?
Here’s the thing: while we can all get behind these attitudes of mind, organizationally we don’t generally reward these traits. We recognize and reward Performers. They get the raises and promotions largely because their easy to recognize. They fit in; they can hit the ground running. Producers on the other hand don’t always fit because they think differently from those around them. “The ideas they propose move against the standard approach you are following, and that friction is what you need to achieve breakthrough value.” That makes us uncomfortable. As a result we tend to drive Producers away or cause them to just give up.
need both types, but when looking for new employees we need to look for more people whose background hints at looking at things differently. People who have started something new. People with the raw imagination to see something new and the fortitude necessary to work through the difficulty of execution.
“The key imperative for management is to differentiate between opportunities that need a Performer and those that need a Producer. Look at areas of achievement for the business and at who did the work. When it is a Producer, recognize that and give that Producer her next Producer-appropriate challenge.”
As leaders we need to accept both Producers and Performers and reject neither. We need to find and support positive deviance while promoting for systematic improvement.
-(Credit: LeadershipNow)
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