When emotional
intelligence first surfaced as a concept, it
served as an explanation to the curious finding that about 70% of the people
with an average IQ have a better performance than those with the highest IQ.
This changed the
way we perceive success and where its source is. Research has shown that
emotional intelligence is an essential factor that makes some entrepreneurs stand
out from others. Emotional intelligence, or EQ, is that “something” within us
that has an effect on how we manage our behavioral patterns, handle social
situations, and make personal decisions that lead
to positive results.
Here are 4 very
important aspects of EQ:
1. Self-awareness
When we take
emotional intelligence into account, self-awareness differs from what many
people define as “knowing yourself”, or in other words, taking up strategies
such as self-assessments, writing journals, and analyzing what other people
think of you. It is more than just being knowledgeable about your strengths and
weaknesses.
Emotional
intelligence is a lot more about being aware of what you are actually feeling
in a particular situation. A lot of people have emotional responses to events
that they have no awareness of. When asked about how they feel, they will give
you one of the basic answers such as happy, angry, sad, and the like.
Being more
self-aware is actually about paying attention to the state of your emotions at
regular intervals during the day. This way you get to be more aware of the
subtle variations in your emotions, and what exactly is influencing them. This
is important for when you are faced with new information, interacting with your
colleagues or clients, or changing your environment.
In order to work on
your self-awareness, you should meditate and develop a habit of examining your
emotions before an important meeting or a conversation with a client.
2. Self-management
When
you become more aware of your emotions in particular situations, you enable
yourself to properly manage them. Self-management is all about being completely
aware of what you are feeling, and therefore being capable to choose the
appropriate response in the given circumstances.
There is a huge
difference between raging out when you’re marketing manager makes a mistake in
your email marketing campaign, and being aware of how you are feeling and
choosing to be compassionate about the situation.
However, you should
know the difference between self-management and self-containment. You can’t
call it self-awareness when you’re walking around with a fake smile and saying
everything is working out just fine.
In order to truly
master self-management, you need to work on accepting what you are
feeling. While you can alter your emotional response to a certain situation,
most often you won’t be able to just shut off the emotions that you are
experiencing. Accept your feelings instead of bottling them up, and you will be
able to come up with an appropriate way to respond to what’s going on.
3. Social
awareness
Social awareness,
or what most people call empathy, is what Brené Brown defined as understanding
and sharing the feelings of others. It is thanks to Brown and other experts in
this area that empathy has become regarded as one of the essential skills that
enable us to connect with people.
In order to be
truly empathetic, you need to be completely present to people that surround us,
so that we can sense when they are feeling and anticipate the emotional
changes. We also need to be aware of ourselves and more vulnerable so
that we are able to identify with all the emotions that another person is
having.
People are often
surprised by the fact that being more vulnerable and self-aware boosts your
ability to be empathetic. But it is a fact that it is like language – you won’t
understand what others are saying if you don’t speak it. By taking up
meditation and exercising your mind, you will be able to be more present in
your workplace and have a better understanding of what your colleagues and
clients are feeling.
In the end, you can
just be straightforward and ask them, to try and confirm your understanding of
their emotional state.
4. Relationship
management
Once you have
mastered the previous three skills, you will be able to manage your
relationships with people in the best possible way. Forming beneficial
relationships depends on three crucial skills: always being curious about what
motivates other people and what brings given situations about, believing that
everyone has the best intentions, and being open when it comes to communicating
your emotions and thoughts.
The fact that you
are working on your emotional intelligence doesn’t mean that the person you are
communicating with is doing the same. Therefore, when interacting with others,
you should always be curious about their behavior, so that you can learn how
self-aware they are and how they manage their emotions.
The importance of
assuming the best is in keeping a positive mind and bringing about positive
outcomes. In most cases, people are just looking for a way to gain something
beneficial from the interaction, the same way as you are, and being the bigger
person is the best way for you to go.
How has emotional
intelligence propelled your entrepreneurial success? Leave your thoughts below! -(Credit: Addicted2Success)
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