IROKO Partners Ltd is a super fast growing start-up business. We are the fastest growing digital media company offering West African content globally. Our mission is to provide easier access and discovery of quality entertainment content to hundreds of millions of people on devices of their choice. We work across three continents and have offices in London, New York and Lagos.
We have been featured in a range of global media including The Sunday Times, Forbes, Variety and many, many others.
We are recruiting to fill the following vacant positions below:
1.) Graduate Customer Support Hero
Location: Lagos, Nigeria
Reports To: Head of Customer Support
Position Summary
- To provide our English-speaking customers with excellent customer service.
- Responding to all incoing live-chat, email, phone and/or social media inquiries for iRokotv customers
- Troubleshooting and resolving customers' problems with our product by determining the cause of problem, then selecting and explaning the best solution
- Brining any relevant issues to line manager's attention immediately
- Achieving and maintaining proficienct with our escalation matrixes
- Consistenly staying up-to-date with new iRokotv products/services
- Providing weekly reports on customer feedback to management
- Converting potential customer by answering product/service questions, suggesting information about subscription plans, payment options and devices
- Reviewing and making changes to customer accounts where necessary
Ideal candidate:
- Bachelor's degree in any subject
- 1-3 years in Customer Service
- Must be friendly and articulate
- Strong knowledge of the Nollywood industry i.e films, actors and actresses (desirable)
- Profficient knowledge of Microsoft Office (Excel, Word)
- Creative problem-solver (Thinks on toes)
- Excellent Time-Management skills
- Attention to detail
- Excellent customer service skills
- Ability to work proactively, independently and under tight time frames
- Excellent communication and interpersonal skills
- Ability to quickly assess a situation and problem solve to point of resolution
Not Specified.
How to Apply
Interested and qualified candidate should:
Click here to apply online
2.) Graduate Bilingual/French Customer Support Hero
Location: Lagos, Nigeria
Reports To: Head of Customer Support
Job Description
Team Mission Statement:
- To provide excellent customer service by communicating with our customers professionally and respectfully.
- To pay rapt attention to details, investigating and interpreting issues, to purpose of quick resolution.
- To convey information clearly, confidently, and politely.
- To provide our English-speaking customers with excellent customer service.
- Responding to all incoing live-chat, email, phone and/or social media inquiries for iRoko+ customers
- Troubleshooting and resolving customers' problems with our product by determining the cause of problem, then selecting and explaning the best solution
- Brining any relevant issues to line manager's attention immediately
- Achieving and maintaining proficienct with our escalation matrixes
- Consistenly staying up-to-date with new iRoko+ products/services
- Providing weekly reports on customer feedback to management
- Converting potential customer by answering product/service questions, suggesting information about subscription plans, payment options and devices
- Reviewing and making changes to customer accounts where necessary
Ideal candidate:
- Bachelor’s degree in any subject
- 1-3 years in Customer Service
- Must be friendly and articulate
- Strong knowledge of the Nollywood industry i.e films, actors and actresses (desirable)
- Profficient knowledge of Microsoft Office (Excel, Word)
- Creative problem-solver (Thinks on toes)
- Excellent Time-Management skills
- Attention to detail
- Excellent customer service skills
- Ability to work proactively, independently and under tight time frames
- Excellent communication and interpersonal skills
- Ability to quickly assess a situation and problem solve to point of resolution
Not Specified.
How to Apply
Interested and qualified candidate should:
Click here to apply online
Application Closing Date
Not Specified.
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Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Graduate Trainee Program
Job ID: 18577
Location: Nationwide
Job Sector: Banking
Job Details
- Human Capital: attracting and retaining key talent, providing learning and development initiatives, governance of performance management and reward schemes, centres of excellence to drive and embed Standard Bank values and culture.
- Graduate Programme has been designed to build capacity and create a sustainable pipeline in our Bank by developing young, talented, trained professionals for our future.
- It is an intensive programme and one of a kind opportunity for young people who are serious about a career in banking to get on the fast track.
- Applicants must be passionate about building a career in Stanbic IBTC.
- Minimum of a 2.1 degree in any course from an accredited University.
- Minimum of 5 credits (Mathematics and English inclusive) in GCE, NECO or its equivalent in one sitting.
- Applicants should not be more than 26 years of age as at December 31, 2016 .
- Applicants must have concluded NYSC, and must have discharge certificate in hand.
- Excellent verbal and written communication skills
- Computer literacy is a must.
6th September, 2016.
How to Apply
Interested and qualified candidate should:
Click here to apply online
Note: Trainees would be based in Lagos but Graduates may be required in our locations across the country.
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PwC helps organization and individuals create the value they’re looking for. We’re a network of firms in 158 countries with more than 180,000 people who are committed to delivering quality in Assurance, Tax and Advisory services.
We are recruiting to fill the following vacant positions below:
1.) Graduate Associate - Learning & Development Information Technology
Deadline: 6th September, 2016.
Click Here To View Details
2.) Chief Technology Officer
Deadline: 5th September, 2016.
Click Here To View Details
5.) Senior Associate
Deadline: 8th September, 2016.
Click Here To View Details
4.) Transactions Manager
Deadline: 26th September, 2016.
Click Here To View Details
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